The day of your event. Everything is running, until your phone rings. It's the supplier of the tables and chairs, saying he is at the wrong location. The last arrangement was in a message nobody read anymore, and now you're standing there with two hundred guests and no seats.

Suppliers are never on the poster. They get no applause and rarely attention in your follow-up. And that's exactly where the risk lies, because without them there is no event. They are the silent backbone, and that deserves the same discipline as your sponsors and artists.

Purchasing is a movement of its own

A sponsor brings money, an artist brings a show, but you don't sell anything to a supplier, you buy from them. That revolves around something else: approval and execution. Requesting quotations, comparing, approving, following up until delivery and then the invoice. So a separate pipeline, which you shouldn't mix with your sales deals.

In the Clubwise Deals module a supplier therefore gets its own purchasing flow, from "to be started" via "approved" and "in progress" to "invoiced" (see also the deal flow for suppliers).

The purchasing flow of a supplier deal in Clubwise: from to be started via approved and in progress to invoiced
The purchasing flow of a supplier deal, with its own pipeline from "to be started" to "invoiced", plus the expected and invoiced amounts.

Requesting, comparing and approving quotations

Purchasing starts with the quotation. If you request three, you want to be able to put them side by side: price, what exactly is included, and who has to approve internally. If you run with a board, that approval step is not a formality but a real phase in your flow.

By hanging every quotation on the deal, the comparison is in one place instead of in five mailboxes. And as soon as someone approves, the deal moves up a step. Everyone immediately sees where you stand.

From approval to delivery

Approved is not delivered. Between those two is the phase where things usually go wrong, because the follow-up slackens as soon as the decision has been made. Who confirms the delivery date? Has the location been passed on? Is the quantity right?

Those arrangements belong to the deal, not to a loose contact. That way the supplier stays "in progress" until everything has actually been delivered, and your overview shows which purchases are still open just before the event.

The invoice follows from the deal

With a supplier the invoice comes in instead of going out. Incoming invoices arrive via PEPPOL and you link them directly to the supplier deal, so at closing you immediately see what was ordered, delivered and paid. That way Clubwise processes both incoming and outgoing invoices in the invoicing module.

Tasks and notes keep the follow-up alive

Just like with artists, the loose ends are in the derived tasks: "confirm delivery date", "pass on location and access", "check delivered quantities", "book the invoice". Clubwise lets AI draw up that task list for you based on the content of the deal, with deadline and owner.

Follow-up tasks for a deal in Clubwise with deadline and owner
The follow-up tasks for a purchase deal, each with deadline and owner, plus a full history of every change.

And the notes field per deal works as an internal timeline: who called the supplier, what was agreed, what has been solved. That way nobody has to guess how an arrangement was exactly.

Practical example: at Lier Centraal VZW suppliers, artists and sponsors run through one system. Every purchase has its own file with quotation, attachments, notes and tasks. The volunteer team no longer has to keep separate lists, everything hangs on the right deal.

Three rules of thumb for tight purchasing

  1. Use the purchasing flow, not your sales pipeline. A supplier follows its own rhythm from quotation to invoice.
  2. Hang quotations and delivery arrangements on the deal. That way the comparison and the approval are in one place.
  3. Follow up all the way to the invoice. Only when ordered, delivered and paid coincide is the purchase really completed.

Conclusion

Your suppliers make your event, even though they are mentioned nowhere. Treat every purchase as a file with its own flow, tasks and documents, and the surprises on the day itself disappear. Not because you work harder, but because nothing stays only in your head anymore.

Ready to follow up your suppliers tightly?

Discover in a free demo how the Deals module manages your purchasing from quotation to invoice.

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