Clubwise terms of use

This translation is provided for convenience. In case of differences, the Dutch version prevails.

Publication date: 10 June 2026

1. Introduction

Crypton BV manages the Clubwise platform: a digital solution for business and organisation administration with modules for contact management (CRM), invoicing, sponsor and deal management, event and ticket management, and a dedicated club app. The platform consists of several integrated modules.

By using the platform, you accept these terms of use. "User" means both the Licensee (the legal entity that concludes an agreement with Crypton) and the End User (any person who gains access to the platform).

2. Registration

Users must be at least 18 years old and provide correct, complete information when registering. Each user profile is personal and not transferable without the prior consent of Crypton.

3. Licence

3.1 Rights

Crypton grants the User a worldwide, non-exclusive and non-transferable right to use the platform. This right includes, among other things: contact management, invoicing, sponsor and deal management, event management, ticketing, the club app, scanning, point of sale interface, PEPPOL integration and statistics.

3.2 Restrictions

Prohibited are, among other things: the use of data collection tools, spamming, stalking, unauthorised access to other people's profiles, assuming a false identity and excessive or improper use of the platform.

3.3 End users

The Licensee is responsible for the conduct of its employees and agents who have access to the platform as end users.

3.4 Measures

In the event of a breach of these terms, Crypton may impose a temporary or permanent suspension of access, without prior warning if necessary.

3.5 Consent

The Licensee informs its end users about the processing of their data in the context of the use of the platform.

3.6 Duration

The licence is entered into for a period of one year and is tacitly renewed, unless it is terminated at least three months before the expiry date. After termination, the content is kept for another 20 days.

4. Rates and payment

All amounts are expressed in euro and exclude VAT. The rates are indexed annually on the basis of the consumer price index. In the event of late payment, default interest of 8% per year is due by operation of law and without notice of default, plus the collection costs.

5. Intellectual property

All content of the platform (texts, images, source code, designs) is protected by copyright and trademark law and remains the property of Crypton or its licensors. The User retains the rights to the work they upload themselves.

6. Liability and force majeure

Crypton is only liable for serious contractual shortcomings. Crypton is not liable for user errors, virus attacks, indirect damage or consequential damage. Complaints must be reported within 10 working days.

In the event of force majeure, Crypton may suspend the performance of its obligations. If the force majeure lasts longer than 90 days, either party may terminate the agreement.

7. Privacy

Crypton processes personal data in accordance with the Belgian Privacy Act and the GDPR. You can find more information in our Privacy policy and our Cookie statement.

8. Final provisions

Crypton may modify the platform. These terms of use are governed by Belgian law. The courts of the judicial district of Antwerp, Mechelen division, have jurisdiction over any disputes.