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Clubwise cookie statement

This translation is provided for convenience. In case of differences, the Dutch version prevails.

Publication date: 10 June 2026

1. Cookies

Cookies are small data or text files that websites and applications place on your local computer (or other device). The information stored in them can be sent back to the web servers on a subsequent visit. Cookies usually do not contain information that personally identifies a user, but stored personal information can be linked to the information obtained through cookies.

2. Responsibility for the use of cookies

Through this Cookie Statement, you as a visitor of the platform https://{clubname}.clubwise.be (the "Platform"), https://{clubname}.clubapp.be (the "App") and the website https://www.clubwise.be (the "Website") are informed about the use of cookies on the Platform and your rights in that regard.

The party responsible for this use of cookies, and the author of this Cookie Statement, is:

Crypton BV ("Crypton", "we" or "us")

Liersesteenweg 113, 2220 Heist-op-den-Berg, Belgium

VAT number: BE 0628.899.203

E-mail: info@crypton.be

Phone: +32 (0)496 63 29 67

3. The cookies used on the Platform, the App and/or the Website

Below we inform you about the cookies we use and the purpose of this use. The cookies we use can be divided into the following types, based on their purposes:

Essential / strictly necessary cookies

These cookies are necessary for the Platform, the App or the Website to function and cannot be disabled. They usually only store information in response to an action you take, such as setting privacy preferences, logging in or filling in forms. No consent is required for the use of these cookies.

Functional cookies

These cookies enable the Platform, the App and the Website to offer improved functionality and personalisation, such as through stored language preferences. They can be set by us or by third parties whose services we have added to our pages. We ask for your prior consent for the use of these cookies.

Analytical cookies

These cookies allow us to keep track of how the Platform, the App and the Website are used, which gives us insight into which pages are most popular and how visitors move through the Platform, the App and the Website. Analytical cookies can come from us or from third parties. The cookies aim to improve the performance of the Platform, the App and the Website. We ask for your prior consent for the use of these cookies.

Targeting / advertising cookies

These cookies may be placed on the Platform, the App and the Website by our advertising partners. They can be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. We ask for your prior consent for the use of these cookies.

Social media cookies and plug-ins

Social media cookies enable the integration of social networking sites on the Platform, the App and the Website. This is usually done by embedding elements of these social networking sites, which allows content stored (only) with these parties to be shown via the Platform, the App and the Website. We ask for your prior consent for the use of these cookies.

For more information about the use of cookies by the third parties from which some cookies originate, we refer you to the statements they make available on their own websites.

Specifically, the following cookies are used (domain name: https://{clubname}.clubwise.be and https://{clubname}.clubapp.be):

Crypton

CookieTypeRetention period
ORA_WWV_REMEMBER_UNEssential cookie1 year
ORA_WWV_APP_311Essential cookieSession
LOGIN_USERNAME_COOKIEEssential cookieSession
PLL_COOKIEEssential cookie1 year

Third parties

CookieTypeRetention period
Google AnalyticsAnalytical cookie2 years

4. Your consent to the use of cookies

We ask for your consent to our use of cookies via the cookie settings, which we ask you to confirm on your first visit to the Platform. Please note that cookies must be enabled in your browser in order to use them.

You can also change the cookie settings at any time via your browser settings. These settings can usually be found in the 'Options' or 'Preferences' menu of the browser. The following links may help you understand these settings better. If necessary, you can also consult the 'Help' function of the browser.

  • Cookie settings in Microsoft Edge / Internet Explorer
  • Cookie settings in Firefox
  • Cookie settings in Chrome
  • Cookie settings in Safari

5. The retention period of cookies on your device

How long a cookie stays on your device depends on whether it is a 'persistent' or a 'session' cookie. Session cookies only remain on the device until the browser is closed. Persistent cookies remain until they expire or are deleted (via the browser settings).

6. How do you manage or delete cookies?

If you do not want Crypton to use cookies when you visit the Platform, the App or the Website, you as a visitor are free to disable cookies via your browser settings. This can be done in the following ways:

Microsoft Internet Explorer / Edge

  • In Internet Explorer, select the Tools button and select Internet Options.
  • Select the Privacy tab and, under Settings, move the slider to the top to block all cookies. Click OK.

Mozilla Firefox

  • Click the menu button and choose 'Preferences'.
  • Select the 'Privacy & Security' panel and go to the 'History' section.
  • Next to 'Firefox will', choose 'Use custom settings for history'.
  • Set 'Accept third-party cookies' to 'Never'.
  • Close the 'about:preferences' page. Any changes you have made are saved automatically.

Google Chrome

  • Select 'More settings' in the browser toolbar.
  • At the bottom of the page, select 'Advanced'.
  • Under 'Privacy and security', select 'Content settings'.
  • Select 'Cookies'.
  • Turn off 'Allow sites to save and read cookie data'.

Safari

  • Choose 'Preferences' in the action menu. (The action menu is located at the top right of the Safari window and looks like a gear, or click 'Safari' in the extended action menu.)
  • Click the Privacy tab. Find the section called 'Cookies and other website data'.
  • Indicate that you do not accept cookies.

Or consult the help function of your internet browser.

7. Your rights

Since the use of cookies may constitute processing of personal data, you can exercise the rights described in our Privacy policy.

8. Changes to the policy

From time to time it may be necessary to change this Cookie Statement, for example when new functionalities are used on the Platform, the App or the Website. We therefore recommend that you consult this policy regularly. When we publish changes to this policy, we change the "Publication date" at the top of the document. The most recent version of this Cookie Statement is available via our Website at all times.

Should you still have questions or comments about our use of cookies after reading this Cookie Statement, you can always contact us via info@crypton.be.

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+32 (0)496 63 29 67info@clubwise.be

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