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Manual  /  Events & ticketing  /  Scanning with a Sunmi or Zebra handheld scanner
Part 8 of 9, Events and ticketing

Scanning with a Sunmi or Zebra handheld scanner

For events with many visitors it's best to use a handheld scanner. Clubwise works with Sunmi and Zebra devices, each with its own app. The scan screen is different from a phone: there is no camera image, you scan with the device's button.

Sunmi

A valid ticket on the Sunmi.
A valid ticket on the Sunmi.
The Sunmi handheld scanner: ready to scan.
The Sunmi handheld scanner: ready to scan.

Sign in to the Sunmi Scanner app and choose the event with To event. The device is then ready.

Press the scan button of the device and aim at the QR code. The result fills the screen right away: green with the ticket details, yellow if it has already been used, red if it is not a valid ticket. You can scan the next ticket immediately.

Zebra

On a Zebra device you use the Zebra Scanner app. You see the upcoming events; only on the day of the event itself can you open it with the arrow on the right.

The Zebra Scanner: choose today's event.
The Zebra Scanner: choose today's event.
The scan screen on the Zebra: press the scan button of the device.
The scan screen on the Zebra: press the scan button of the device.

Scanning works as on the Sunmi: press the scan button and the result appears. You find the Scan list and History at the bottom, just like on the other scanners (see Access control with the Scanner).

Tip: a handheld scanner runs separately from the back office. Leave it at the entrance, charged and signed in, so volunteers can start scanning right away.